Privacy Policy

Last Updated: 2026-03-04

This Privacy Policy applies between you, the User of this App, and TEXTINTEL FZE, the owner and provider of the “Astral” App. TEXTINTEL FZE takes the privacy of your information seriously.

Core Privacy Principle: The Astral app provides personalized astrological insights and conversational AI features. To deliver this experience, any profile details, relationship inputs, and chat interactions you choose to provide are securely transmitted to and processed by our cloud databases and third-party AI service providers. We are committed to handling this data securely and transparently.

1. Definitions and Interpretation

In this Privacy Policy, the following definitions apply:

• Data - All information that is collected via the App, including personal details, chat logs, and usage analytics.
• Data Protection Laws - Any applicable laws related to data processing, including but not limited to the General Data Protection Regulation (EU) 2016/679 (GDPR) and any national regulations.
• TEXTINTEL FZE, we, or us - Refers to TEXTINTEL FZE, the legal owner and operator of the App. “Torapp” is the publisher name used by TEXTINTEL FZE on the Apple App Store and Google Play Store.
• App - The mobile application “Astral” published by Torapp (Textintel FZE).
• User or you - Any third party accessing the App.

2. Scope of this Privacy Policy

This Privacy Policy applies only to actions taken by TEXTINTEL FZE and Users in relation to this App. It does not extend to any external websites or apps accessible via advertisements or links within our App.

3. Data We Collect

We collect the following categories of Data to provide our astrological and chat services:

A. Personal Data (Voluntarily provided): Providing this data is not mandatory. You may choose to skip these steps or reject providing this information during onboarding and usage.

• Profile Information: Your name, birth date, birth time, birth location, and gender.
• Relationship Data: Names, birth details, and relationship types (e.g., friend, romantic) of people you add to the “People” tab.
• Chat Data: The messages you send and receive within the App’s AI chat features (e.g., Talk to Your Soulmate, Ask Daily Horoscope).
• Contact Information: Email address and correspondence records if you contact our support team.

B. Automatically Collected Data (Analytics & Diagnostics):

• Device Model and Manufacturer.
• Operating System version (iOS or Android).
• App usage data (e.g., screen visits, feature usage).
• Crash logs and performance data.
• Advertising ID (IDFA/AAID) - subject to device tracking permissions.

4. How We Collect and Process Data

Your Data is collected through direct submission within the app and automated analytics.

Cloud Infrastructure & AI Processing: To generate your daily horoscopes, compatibility reports, and dynamic AI conversations, the personal data and chat prompts you voluntarily provide are securely transmitted to our backend infrastructure (utilizing services like Supabase and Cloudflare) and processed by advanced Language Models (LLMs).

Third-Party Service Providers: We use trusted third-party services to assist in operating the App:

• Cloud Hosting & Databases: To securely store your profile, added persons, and chat history so they are available across your sessions.
• AI/LLM Providers: To generate real-time astrological insights and conversational responses.
• Google Maps API: To accurately determine your birth location coordinates for astrological charting.
• Analytics & Crashlytics: To detect bugs, monitor performance, and improve user experience.
• RevenueCat: To manage premium subscription entitlements across iOS and Android.

5. Use of Data

We use the collected Data for:

• App Functionality: Generating accurate astrological charts, compatibility scores, and personalized AI chat responses.
• Improvement: Fixing bugs, refining the AI’s conversational style, and improving user experience.
• Customer Support: Responding to your queries.

We do NOT use your data for:

• We do not sell your personal profile data, birth details, or chat logs to data brokers.

6. Permissions Required

The App may request specific permissions on your device (e.g., Location services for onboarding, Tracking permissions for analytics). You may grant or deny these permissions at any time via your iOS or Android device settings.

7. Data Security

We implement industry-standard security measures to protect your Data during transmission and storage within our cloud infrastructure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you have the right to:

• Access the data we hold about you.
• Request deletion of your account, profile data, and chat history.
• Opt-out of targeted analytics or marketing via your device settings.

To exercise these rights, contact us using the details below.

9. Children

Our App is rated for “Everyone” and is designed for a general audience. We do not knowingly collect personal data from children under the age of 13 (or the applicable age in your region). If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our App or legal requirements. Any changes will be posted within the App or on our store listings.

11. Contact Information

For any inquiries regarding this Privacy Policy, please contact us at:

Textintel FZE Starcamp Global, DWTC The Offices One, Office Number 01.03, UAE

Email: support+astral@tor.app